ID #1244

Example: How do I set up business hours?

1)    Create a Sound File: PBX > Sound Files

Example: “Our offices are open from Monday 'till Friday from 9AM to 5PM.”

2)    Create a Route: PBX > Routes

-    Action = Sound File
-    Sound File = File you created

3)    Create Business Hours: PBX > Business Hours

-    Attribute a name to the Business Hours
-    Select the time zone
-    Specifiy the Business Hours for each day of the week
-    Select the Route you created that has to be followed outside of Business Hours
-    Select a Phone Number to which these Business Hours apply

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