In order to send a fax you need to send an email to our faxservice as follows
SUBJECT: [your pincode*];[number of the destination fax**]
The document you want to fax needs to be attached in PDF, TIFF or GIF.
* [your pincode] is the pincode you create on the extranet
** number of the destination always needs to be in international format 00xxxxxxxxxxx
In the extranet you've set your pincode to ouhgdoe76gyde and you want to send a document to 003222904599, you should put the following in your email:
After sending this email to our fax service you wil start to receive notification emails after a couple of seconds.
IMPORTANT: If you don't receive emails you need to check your anti-spam filter.
Most common notification emails you'll receive from email@example.com:
VoipTiger Fax confirmation: sending to 003222904599
Means your fax request was accepted and is starting to send.
VoipTiger Fax confirmation: sending to 003222904599 completed
Means that your fax was send succesfully.
VoipTiger Fax confirmation: sending to 003222904500 requeued
Requeued means that the fax-attempt failed and that sending automatically will be retried in 5 minutes.
Could be due to the destination fax being BUSY.
VoipTiger Fax confirmation: sending to 003222904500 failed
Failed means that the after 3 attempts the fax couldn't be send.
You'll find more details in the received email about the cause and what to do.