ID #1233

Sending faxes - Using Email2fax

In order to send a fax you need to send an email to our faxservice as follows

 

TO:  fax@voiptigerfax.com

SUBJECT:  [your pincode*];[number of the destination fax**]

The document you want to fax needs to be attached in PDF, TIFF or GIF.

* [your pincode] is the pincode you create on the extranet

** number of the destination always needs to be in international format 00xxxxxxxxxxx

Example:

In the extranet you've set your pincode to ouhgdoe76gyde and you want to send a document to 003222904599,  you should put the following in your email:

 

After sending this email to our fax service you wil start to receive notification emails after a couple of seconds.

IMPORTANT:  If you don't receive emails you need to check your anti-spam filter.

Most common notification emails you'll receive from fax@voiptigerfax.com:

VoipTiger Fax confirmation: sending to 003222904599
Means your fax request was accepted and is starting to send.

VoipTiger Fax confirmation: sending to 003222904599 completed
Means that your fax was send succesfully.

 

VoipTiger Fax confirmation: sending to 003222904500 requeued
Requeued means that the fax-attempt failed and that sending automatically will be retried in 5 minutes.
Could be due to the destination fax being BUSY.

 

VoipTiger Fax confirmation: sending to 003222904500 failed
Failed means that the after 3 attempts the fax couldn't be send.
You'll find more details in the received email about the cause and what to do.




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